My name is Njeshe Ichi Amal Grace Abdu. I know. Mouthful, isn’t it? I go by Amal, mostly because I am a team player. I thank you for taking the time to visit with me and learn more about what makes me awesome. Let’s chat soon!

Amal Abdu

Austin, TX | 240-619-6494 | amalabdu.316@gmail.com

Github | Blog | LinkedIn


PROFESSIONAL SUMMARY

Full-Stack Developer experienced in using frontend and backend technologies including Ruby on Rails, JavaScript, and React. With over six years of experience in customer service, I bring robust problem solving and communication skills to teams and to project builds. Passionate about being at the forefront of technological innovations in contribution to sustainability.


TECHNICAL SKILLS

Ruby, Rails, SQL, JavaScript(ES6), React, Redux, HTML, CSS, Node, Git/Github, Node.js, Express.js, ActiveRecord, Linux, Troubleshooting, Debugging, Technical Support, Object Oriented Programming, Asynchronous Programming, DOM Manipulation, Database Manipulation


PROFESSIONAL EXPERIENCE

Cisco Systems, Inc. | Remote
Software Engineer | 02/2022 - Present

• Collaborate with the Cloud Networking team in implementing UI changes for the Nexus Dashboard Orchestrator
• Identify issues related to source code and related software programs, as well as develop and deploy solutions to remedy bugs efficiently
• Performed over 11 code and design reviews, so far, to ensure code quality
• Assist senior engineers with identifying bugs in documentation to allow newest members have a smooth transition onto the team

Image360 North Dallas | Dallas, TX
Software Engineer/Client Service Manager | 06/2021 - Present

• Designed and restructured websites of local businesses to improve brand awareness and generate sales through SEO campaign optimization
• Consulted with an average of 5 clients, daily, to design creative and technical solutions
• Served as a conduit between the operations team and clients in order to ensure strong client service, timeliness and quality

Sprouts Farmers Market | Rowlett, TX
Baker | 03/2020 - 05/2021

• Streamlined production procedures that contributed to a 13% increase in net sales from the previous year
• Train new hires in baking techniques
• Assist an average of 10-17 customers a day by answering questions or making recommendations
• Promoted from cashier position in less than two months of being hired
• Voted team member of the month, out of 30 employees,  for January 2021

Museum of the Bible | Washington, DC
Guest Services Associate | 01/2018 - 04/2019

• Operate the information desk, interacting with over 3,000 visitors a day 
• Regularly learn and memorize facts in preparation for visitors' questions
• Selected by coworkers and peers to be the support staff representative at C-level meetings

Appen Global | Remote
Independent Contractor | 2017 - Present

• Research and improve user experience using company software. 
• Web evaluation; Review and rate web content. 
• Transcribe audio based on project guidelines.

Voice of America | Washington, DC
Networking Engineer, Intern |  11/2016 - 07/2017

• Installed, patched, and configured 100+ routers, switches, access points (Xirrus and CISCO), and 300+ patch cords that directly and positively impacted 67% of staff at Voice of America
• Managed the help desk, creating and closing up to seven support tickets per day

TECHNICAL PROJECTS

Marketplace - API-Github Frontend-Github | Demo

Inventory application where a shop owner can keep track of their products

• Developed JavaScript/React/Redux front-end and Rails/Active Record/SQlite back-end application
• Incorporated Thunk middleware to accommodate asynchronous requests and open client-server communication
• Improved overall user experience by implementing react-bootstrap
• Utilized: Ruby on Rails, HTML, JSX, React, Redux, React-Bootstrap, ActiveModelSerializers, Rack CORS

Financier - Github | Demo

Financial resource that enables users to keep track of their expenses

• Designed RESTful Ruby on Rails web application that allows users to manage their accounts and transactions
• Implemented the MVC pattern to enhance the flexibility of the app against future developments
• Integrated JSON Web Tokens (JWT) to authenticate users and guarantee the most secure flow
• Utilized: Ruby on Rails, React, Redux, React-Bootstrap, JWT, Devise, Rack CORS, HTML, JSX, SQLite

TapChef - Github | IN-PROGRESS

This is still in its early stages. It is meant to be a recipe app which provides users with meal prep recommendations based on similarities in ingredients in their collection of recipes. My goal is to help eliminate food waste by handling the tedious legwork that makes meal-prep a hassle.

• Incorporated Node and Express to build a REST API to take advantage of their flexibility, scalability, and overall performance
• Implemented MongoDB to learn and better understand NoSQL databases, taking advantage of its data manipulation and administration capabilities
• Utilized: Node, Express, MongoDB, Mongoose, Airbnb ESLint

EDUCATION

Flatiron School New York, NY
Software Engineering, Ruby on Rails and JavaScript program 03/2020 - 08/2021

University of Maryland College Park, MD
50 credits toward Bachelor of Science in Finance 9/2013 - 5/2015 

I am most passionate about providing opportunities for all of the earth’s citizens in an effort to close economic and social gaps. I invite you to check out, Shiny Gloves Club - where I am the Director of Development- and learn more about how we give back to the community that raised us.